Job Requisition ID: 139807 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day


Overview of the role

The Online Merchandiser supports and assists the Sr. Online Merchandiser across trading and merchandising, product content and online promotional activities across multiple categories for the Al-Futtaim e-Stores.

The job holder is responsible for the customer experience within the omni channel to reflect brand values and customer promise. The job holder creates a working environment, which encourages brand values, teamwork and delivery of results.


What you will do

  • Drive Financial Targets
  • Co- Lead the Merchandising and Trading of the various e-Stores, maximising cross & up selling, product positioning and stock availability
  • Responsible for daily/weekly management of products going live ensuring 100% accuracy of product content and assets.   
  • Assist the Head of department to deliver the weekly, monthly reporting/analysis highlighting opportunities and risks
  • Assist the Head of department to execute the Marketing and Promotional Plan. Emails and Homepage content.
  • Weekly/monthly competitor/market analysis highlighting opportunities and risks 
  • Building strong relationship with internal teams. Excellent communicator within internal team to support correct timely execution


Required skills to be successful

  • E-tail and retail experience are both important
  • Proven track record of growing a new business and making change happen
  • Strong eye for product and for trading
  • Excellent commercial skills (commercially astute)
  • A high level of customer focus and the ability to understand customers’ needs


What equips you for the role

  • 3+ years’ experience in a relevant Merchandising role preferably within a multi-channel retailer or pure-play.
  • Highly operational, with an understanding of retail processes
  • Experience of handling negotiations and being able to build strong relations across key stakeholders.
  • Strong analytical and numerical skills with experience in producing trade reports and analysis.
  • Experience in Sales Force Commerce Cloud, and ability to learn new technology quickly.


About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

About Al Futtaim Private Company LLC

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and we are now 42,000 people strong.