Overview

Job Number 22127264
Job Category Finance & Accounting
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

To perform all the administrative needs for the accounting department under the direct supervision of the Director of Finance. Also helping the accounting employees with prior authorization from DOF.

SCOPE / BUSINESS CONTEXT

  • A Full Time position based at JW Marriott Marquis Dubai.
  • Number of Direct Reports – 0
  • Titles of Direct Reports – Finance Admin Clerk

CANDIDATE PROFILE

Experience:

  • College graduate

Skills and Knowledge

  • Leadership skills
  • English language
  • Training and willing to help continue the success of the property

Education or Certification

  • N/A

SPECIFIC DUTIES 

The following are specific responsibilities and contributions critical to the successful performance of the position:

  • Make appropriate visits to government offices / vendors for deposit or clearance of contract.
  • Maintain records of monthly DEWA (Dubai Electricity Water Authority), payments for all Tenancy Contracts, Hotels & Housing.
  • Maintain records of monthly company mobile bills (Etisalat) and payments with pro-active follow-up with users.
  • Preparing Monthly power point presentation (Financial Result- Hotel P&L, Forecast & Budget)
  • Facilitate, review and approve tenancy contract.
  • Coordinate with Accounts Payable for tenancy contract payments/ cheques release.
  • Assign the Finance Admin Clerk to attend housing final inspection, payment release and retrieval of signed tenancy contract.
  • Preparation of Rent Refund calculation.
  • Cashier witness duty when requested.
  • Ensuring Finance Attendance is manually update in Oasys System
  • Accepting all the cheques, log them into the spread sheet and submit to Accounts Receivable
  • Follow all company policies and procedures
  • Service contract & Concession contract – Dealing with all required Marriott insurance related & admin process of the contracts.
  • Tracing Report – make sure to notify the department head and vendor for renewal/ termination of the contract
  • Tenancy Contract – Administrating New Contract/ Renewal & Termination (checking all the required documents for DEWA (Dubai Electricity Water Authority) & Ejari Government process, deal with the PRO if all documents are correct).
  • Tracing Report- makes sure to notify the associates and Landlord for renewal/ termination of the contract.
  • Coordinating with Broker/ Landlord for getting the Housing Security Deposit & Housing Clearance
  • Ensuring to collect the security deposit for DEWA and EMPOWER and close the account.
  • Insurance (Hotel, Service & Concession) – make sure to notify vendor for renewed insurance and update the insurance file.
  • License- makes sure to notify the PRO for renewed license and update file.
  • Representing the Hotel in DEWA and Etisalat, to create our corporate account for both entities, taking care of all the issues related.
  • Any other duties/tasks assigned by the Director of Finance.

Safety and Security

  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

  • Follow company, hotel and department policies and procedures.
  • Follows Marriott International Hotels Limited Regional Office policies and procedures
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors and Management.
  • Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests’ service needs in a professional, positive, and timely manner.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
  • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

Communication

  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Talk with and listen to other employees to effectively exchange information.

Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

  • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

  • Enter and locate work-related information using computers and/or point of sale systems.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

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About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 131 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at www.marriott.com, and for the latest company news, visit news.marriott.com. In addition, connect with us on Facebook, Twitter and Instagram.