Internal Communications Lead

Overview

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS – Internal Firm Services – Other

Management Level

Senior Manager

Job Description & Summary

A member of the Chief People Officer’s team responsible for supporting the CPO and leading the Internal Communications team, by establishing internal communications strategy and overseeing the implementation and day-to-day activities.

Lead in planning, liaising with different areas of the business and implementing communication activities for conveying the organisation & strategy and messages. Ensure internal communications messages are consistent across all mediums and for different departments of the organisation.

Primary duties and responsibilities

Financial

• Adhere to the Internal Communication budget.

• Track spending against the budget.

Customer

• Establish an internal communications strategy in conjunction with the Chief People Officer.

• Ensure organizational initiatives and projects are successfully communicated to stakeholders and employees.

• Lead in the development of internal communications plans, aligned with the strategy.

• Liaise with business partners to ensure their priorities are being supported by internal communications channels.

• Liaise and coordinate with external communications and marketing teams

• Support the internal communication agenda by understanding business context and editing and writing content for a variety of internal communications.

• Manage social and external profiles of key stakeholders.

• Use existing social media channels to communicate with our people.

• Support in the running and development of annual internal events, both digital and live.

• Handle the internal communication response to crisis situations which affect organizational perception and reputation.

• Drive consistency in communication style and language across all areas of the business.

• Lead and abide by the PwC brand, acting as an ambassador in the region and ensure that all internal communications are aligned to overall corporate brand identity.

Internal Process

• Develop communication plans and key promotional messages

• Plan, edit and write where needed content for a variety of internal communications mediums.

• Ensure compliance of activities with project communication strategy.

• Lead development of internal communications platforms 

• Ensure internal communication messages are consistent with external communication messages and marketing initiatives.

• Respond to feedback from staff and adjust communications content accordingly.

Learning & Growth

• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

• Lead the Internal Communication team and support their development and growth

Knowledge, skills, and abilities

Education

• Ideally degree educated in communications

Language

• Fluency in spoken and written English and Arabic

Overall Experience

• 9+ years of experience in corporate communications,

Specific Experience

• Experience in a marketing function or communications role,  preferably with internal communications experience

• Industry experience within the Middle East is preferred.

Knowledge and Skills

• Knowledge of the Professional Services Industry, including latest market developments, best practices and trends.

• Ability to multitask.

• Ability to compile and synthesize data.

• Good communication (verbal and written) skills.

• Excellent presentation and reporting skills.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

Job ID: 423734WD

Tagged as: Internal Firm Services