Line of Service

Internal Firm Services


Not Applicable


IFS – Internal Firm Services – Other

Management Level

Senior Manager

Job Description & Summary

A member of the Chief People Officer’s team responsible for supporting the CPO and leading the Internal Communications team, by establishing internal communications strategy and overseeing the implementation and day-to-day activities.

Lead in planning, liaising with different areas of the business and implementing communication activities for conveying the organisation & strategy and messages. Ensure internal communications messages are consistent across all mediums and for different departments of the organisation.

Primary duties and responsibilities


  • Adhere to the Internal Communication budget.

  • Track spending against the budget.


  • Establish an internal communications strategy in conjunction with the Chief People Officer.

  • Ensure organizational initiatives and projects are successfully communicated to stakeholders and employees.

  • Lead in the development of internal communications plans, aligned with the strategy.

  • Liaise with business partners to ensure their priorities are being supported by internal communications channels.

  • Liaise and coordinate with external communications and marketing teams

  • Support the internal communication agenda by understanding business context and editing and writing content for a variety of internal communications.

  • Manage social and external profiles of key stakeholders.

  • Use existing social media channels to communicate with our people.

  • Support in the running and development of annual internal events, both digital and live.

  • Handle the internal communication response to crisis situations which affect organizational perception and reputation.

  • Drive consistency in communication style and language across all areas of the business.

  • Lead and abide by the PwC brand, acting as an ambassador in the region and ensure that all internal communications are aligned to overall corporate brand identity.

Internal Process

  • Develop communication plans and key promotional messages

  • Plan, edit and write where needed content for a variety of internal communications mediums.

  • Ensure compliance of activities with project communication strategy.

  • Lead development of internal communications platforms 

  • Ensure internal communication messages are consistent with external communication messages and marketing initiatives.

  • Respond to feedback from staff and adjust communications content accordingly.

Learning & Growth

  • Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

  • Lead the Internal Communication team and support their development and growth

Knowledge, skills, and abilities


  • Ideally degree educated in communications


  • Fluency in spoken and written English and Arabic

Overall Experience

  • 9+ years of experience in corporate communications,

Specific Experience

  • Experience in a marketing function or communications role,  preferably with internal communications experience

  • Industry experience within the Middle East is preferred.

Knowledge and Skills

  • Knowledge of the Professional Services Industry, including latest market developments, best practices and trends.

  • Ability to multitask.

  • Ability to compile and synthesize data.

  • Good communication (verbal and written) skills.

  • Excellent presentation and reporting skills.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

Job ID: 423734WD

Tagged as:

About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.