Line of Service

Internal Firm Services


Not Applicable


IFS – Internal Firm Services – Other

Management Level

Senior Associate

Job Description & Summary

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Job Summary:
The Business Analyst (BA) conducts analysis to deliver data-driven insights, recommendations and reports to executives and stakeholders in order to drive more informed decision making around our Managed Services strategy and solutions.

Roles and Responsibilities: 

  • Drive insights and support informed decision making for the Managed Services solutioning team using complex data analysis and research.

  • Design and manage the required data sets and reports/ dashboards required to support the operations of the Managed Services solutioning team. 

  • Conduct and maintain benchmarking and market positioning analysis and reports.

  • Use market/ internal data to help inform the Managed Services solutioning strategy.

  • Utilize data analysis tools and techniques to interpret complex data and provide meaningful insights more broadly for the Managed Services solutioning team.

  • Prepare presentations, reports and dashboards to present meaningful findings to stakeholders.

  • Act as a liaison between stakeholders to ensure clear communication and understanding of analysis/ project scope and requirements.

  • Assist in project management tasks such as project planning, monitoring progress, and communication with stakeholders.

  • Support the implementation of changes to processes, systems, or products related to the Managed Services Solutioning team, including training and creating documentation as necessary.

Preferred skills

  • Strong analytical and problem-solving skills, with the ability to work with large amounts of data to identify trends and solutions

  • Strong desktop research and market analysis skills

  • Ability to manage multiple projects/ datasets.

  • Excellent English verbal and written communication skills, with the ability to interact effectively with all levels of management

  • Advanced knowledge and proven experience on creating dynamic PowerPoint presentations

  • Advanced knowledge of MS Excel, Word

  • Advanced knowledge of data analytics and visualization tools (Power BI, Alteryx, etc.)

  • Ability to adapt to changing business needs, cultures, and environments

  • Self-motivated, confident, hold strong work ethics

  • Proficient in written and spoken English. Arabic is a plus

  • Bachelor’s degree in business administration, computer science, data analytics or a related field.

  • 3-5 years of experience as a Business Analyst. Experience at a leading market insights or research entity a plus.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Job ID: 511690WD

Tagged as:

About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.