Job Number 22095191
Job Category Rooms & Guest Services Operations
Location Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Located Remotely? N
Position Type Non-Management
A shimmering jewel set on a seahorse-shaped island in Jumeira Bay, Bulgari Resort Dubai brings Mediterranean style to the Middle East. Surrounded by ocean views and home to the first Bulgari Yacht Club & Marina, its nautical spirit inspires the Resort’s design, making it an oasis of luxury minutes from the mainland.
Bulgari Resort Dubai prides itself on delivering the highest standard of bespoke services to every single guest. From the privacy of in-room check-in to our packing and unpacking service, in-room dining and 24-hour personalized butler, our staff goes above and beyond to ensure a seamless experience that is discreet, luxurious and exceptional in every way.
The impact you will make
By delivering the highest standard of bespoke services to every single guest, you will ensure a seamless experience that is discreet, luxurious and exceptional in every way.
What you will do
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
What we are looking for
- A warm, people-oriented demeanour
- A team-player attitude
- A safety-first approach
- Positive outlook and dependability
- Prior luxury experience
- Prior service experience
- Professional English proficiency is a must, Arabic, Russian, Italian, French or Spanish is a plus
What we offer:
We will support you in and out of the workplace by offering:
- Coverage of all costs related to the employment visa and recruitment flight ticket
- Tax free income
- Private medical insurance cover
- Fully furnished shared accommodation in a peaceful residential community
- Yearly return flight allowance to your home country every 24 month
- 30 calendar day as vacation per year
- Learning and development opportunities
- Unlimited Career Opportunities (internationally and locally)
- Discounts on hotel rooms for you, your friends and family
- Discount in Food & Beverage in selected restaurant and bars in Dubai and the rest of the world
You are welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
|Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.|
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 131 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at www.marriott.com, and for the latest company news, visit news.marriott.com. In addition, connect with us on Facebook, Twitter and Instagram.