Overview
DESCRIPTION
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
The Delivery Experience team is looking for a Program Manager to drive DEX related initiatives within the MENA region. This role will be a combination program ownership and business strategy ownership to ensure customers in the region have the best delivery experience when they order from Amazon. In this regard, the role is a blend of the following dimensions – business strategy, program value assurance, operational excellence.
The right candidate will be able to assess what is most important for customers and our business and lead change. The program owner will drive the vision for DEX improvements in MENA, manage the execution once the vision has been aligned across all stakeholder groups and ensure timely launches of initiatives. Successful candidates will have a history of driving insights from data and ability to influence cross functionally stakeholders. The candidate should excel at working in teams and collaborate with teams to arrive at consensus.
We are open to hiring candidates to work out of one of the following locations:
Dubai, ARE
BASIC QUALIFICATIONS
– 2+ years of program or project management experience
PREFERRED QUALIFICATIONS
– Knowledge of Lean principles and DMAIC methodology
– Experience in MS Access and SQL
– Experience in requirement gathering and ability to write clear and detailed requirement document
About Amazon Middle East and North Africa FZ-LLC - F52, (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
