Line of Service

Internal Firm Services


Not Applicable


IFS – Clients & Markets

Management Level

Senior Manager

Job Description & Summary

Advise and support the Strategy& engagement teams and IFS on the various risk and quality activities:
Throughout the entire engagement lifecycle from bidding through contracting and on into delivery, taking a partnership approach to work alongside and collaborate with engagement partners and teams

Lead and manage the implementation of the Risk and quality policies and processes across Strategy&:
Deriving best practices and optimizing R&Q processes while continuously collaborating with central R&Q management team across all R&Q areas, in collaboration with the Head of Business Operations team.

Advise and support the Strategy& engagement teams and IFS on the various risk and quality activities


  • Act as the senior point of contact for all Strategy& R&Q related matters, promptly advise and work with the engagement teams to resolve issues and escalate when appropriate.  Working in close collaboration with the Head of business operations team and the Strategy& LoS R&Q partner and central R&Q teams as necessary

  • Attend and contribute to panels where Stategy& are leading as well as other LoS panels where Stategy& are supporting, by identifying the reputational, confidentiality, conflicts of interest, commercial risks and any potential risks and challenges associated with the proposal, the scope of work and/or the client and accordingly supporting the team on how to mitigate them

  • Review and provide risk input to thought leadership pieces

  • Provide approvals related to proposal submissions where R&Q processes have not been fully completed

  • Consider the risks associated with accepting non-standard terms within client contracts as well as subcontractor agreements and provide relevant input, including suggested safeguards, and approvals

  • Consider the risks associated with accepting unlimited liability contracts and provide relevant input to the engagement team on the risk mitigation matrix

  • Build trusted relationships across client-facing teams and other IFS teams, acting as a dedicated R&Q business advisor to Partners and staff

  • Conduct training sessions to partners, staff and business operations team to increase awareness on processes and policies including 1-2-1 briefing sessions with new Partners

  • Facilitate workshops and trainings initiated by the central R&Q team, in close coordination with the Head of business operations team

  • Provide R&Q support to acquisitions within Strategy& during due diligence in addition to preparing and implementing integration activities.


Lead and manage the implementation of the Risk and quality policies and processes across Strategy&

  • Engage with the various LoS R&Q representatives as well as the central R&Q teams on various topics: Independence, data protection, compliance, NIS, etc

  • Evaluate existing and newly launched R&Q processes and new systems; closely work with central R&Q management team to streamline the workflow, system functionalities and processes for Strategy&

  • Act as the liaison between Strategy& IFS departments (Business Operations, Human Capital, MarkComms, others) and the central R&Q team on facilitating key risk processes, taking an active role in such conversations to clarify requirements/process

  • Consider new requirements in relation to Risk & Quality for Strategy&, design the process and/or guidance, gain Strategy& R&Q Partner and CRO approval and implement

  • Support the central R&Q team to deliver the annual Engagement Compliance Review (ECR) and Engagement Quality Review (EQR) programmes for Strategy& and support on Business Reviews as well as any other audit managed by the central R&Q team

  • Work with other R&Q teams on xLoS projects as needed

  • Attend monthly R&Q team meetings and contribute to the agenda as needed

  • Collaborate with the Stategy& Head of business operations team and various BOMs to coordinate on yearly audits (ECR, EQR, Business reviews, etc…)

Key skills required:

  • Bachelor’s or Master’s degree in risk management 10 years+ of relevant experience in management consulting or a professional services environment working in risk management in Big 4 companies

  • Expertise in understanding the types of risks that management consulting faces – reputationally, financially, the permissibility of services – and how these are mitigated or managed by the firm 

  • A self-starter who has a positive attitude, creative and willing to think of new and innovative approaches to solve problems and deliver high-quality work

  • Strong organizational skills and attention to details with good project management skills, able to handle effectively multiple priorities and meet tight deadlines

  • Ability to provide pragmatic advice, whilst protecting the firm by understanding the importance of the firm’s ‘red lines

  • Self-confident communicator who can adapt their style for different audiences and across multiple channels

  • Ability to work collaboratively across teams and build relationships with stakeholders at all levels, while being able to influence with self-confidence partners and senior teams

  • Excellent verbal and written communication skills with the ability to effectively articulate complex ideas

  • Proficiency in MS office and Google Suite productivity tools (drive, G-suite, etc…)

  • Proficient in English and Arabic

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Job ID: 522286WD

Tagged as:

About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.